Customer service
Great customer service is an important aspect of a moving company. If a customer has questions or concerns, an experienced employee will be happy to provide them with answers. The customer service staff should be polite, friendly and always ready to help. In addition, they should be able to resolve any issues in a timely manner. Ultimately, great customer service can turn a dissatisfied customer into a loyal customer.
One of the most important aspects of customer service for moving companies is their ability to answer customers’ questions quickly and accurately. One of the most common reasons customers cancel their move is because of unanswered phone calls or voicemails. A good moving company should be able to answer all inquiries within half a business day. However, if it takes more than 24 hours to reply to an inquiry, customers may start to lose interest in the company and move on to other companies.
Transparency in pricing
Transparency in pricing for moving companies is a way to reward the best moving companies London Ontario movers while reducing costs and improving relationships with suppliers. It can also be a useful tool in driving trust in the industry. The moving industry has been a victim of unfair pricing and opaque pricing practices for a long time. Transparency in pricing is a first step toward creating a more transparent industry.
Transparency in pricing for moving companies is critical for consumers to avoid price fluctuations, which can increase the cost of moving. It also helps moving companies keep their pricing stable. In addition to keeping moving companies honest, transparent pricing practices allow tech-savvy consumers to save up to 45% on moving costs.
Insurance options
When hiring a moving company, you have several options for insurance. Depending on the value of your belongings, you may choose between a basic insurance plan and full replacement value protection. A basic plan covers you for up to 60 cents per pound of your belongings. This plan is not worth a lot, but it can provide you with some peace of mind.
Another option is UNIRISC, which is popular with Fortune 100 companies. This insurance plan offers coverage for both domestic and international moves. Additionally, UNIRISC also covers expatriates. It also has four claims offices, and claims are cleared in an average of 30 days. In addition, UNIRISC covers high-value items, mechanical/electrical equipment, and collections.
Size of moving truck
The size of a moving truck depends on the amount of furniture and boxes you have. In general, moving companies recommend a truck that is between twelve and twenty feet long. Larger homes with more rooms will require a larger truck. When estimating the size of a truck, consider the number of bedrooms and the size of all the furniture and appliances.
Whether you are moving locally or across the country, there are a variety of moving truck sizes available. The right size is based on the number of items you’ll need to transport, how far you need to travel, and your budget. The wrong size moving truck can waste time and money, so choose wisely.